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Futrune puts in the best effort to process and deliver your order(s) in double quick time.


Request for order cancellation must be made within 24 hours of placing the order, provided that the order has not yet been shipped. Please note that Futrune can not cancel the order once the order has been shipped out.



Canceling Your Order: Contact Customer Care Team


If you wish to cancel an order, please get in touch with us as soon as possible by email at or by any other contact method listed on our Contact Us page. Our Customer Care Team will assist you.



Information Required for Order Cancellation


For any order cancellation, please provide your details, receipt number, and reason(s).



Refund Process


Once the cancellation is approved, you will receive a full refund to your original mode of payment. Please note that reflection of the amount refunded in your original mode of payment is subject to your bank or card issuer approval process.


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