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Each and every Fortune Card® in FUTRUNE is crafted with the finest and most precious materials to preserve its intricate design. Therefore, it is of the utmost importance to handle these pieces with extra care to maintain their pristine condition over time. 


We understand that every Fortune Card® holds sentimental value to our customers and we want them to be treasured forever. To keep your treasured possession in its original glory and prevent any unwanted tarnishing, scratches, or dullness, follow these simple tips for proper handling.


How to care for Fortune Card®?


  1. Avoid Contact with Chemical Agents
    To prevent chemical damage, it is crucial to avoid contact with everyday chemical agents like cosmetics, hairspray, perfumes, and lotion, as prolonged exposure to these substances can cause discoloration, stains, or tarnishing of the Fortune Card®.


  2. Avoid Applying Excessive Force
    Applying excessive force to the Fortune Card® can cause it to break or deform.


How to clean Fortune Card®?


  1. Use Lukewarm Water, Soft Brush, and Mild Soap
    Start by using lukewarm water and a soft brush to remove any dirt or stubborn stains. If necessary, a small amount of mild soap can be added. Please avoid using water that is too hot or cold, as this can cause discoloration and damage to the card. It's also advisable to avoid using toothpaste or soap to clean your Fortune Card®, as they can cause a buildup that can make your Fortune Card® appear dull and dingy.


  2. Use a Soft Lint-Free Cloth
    Make sure to clean your Fortune Card® on a regular basis using a cloth that is soft and free of lint, such as a microfiber cloth. Gently wipe away any skin oils that may have accumulated from simply touching the card with your fingertips.


  3. Use a Jewelry Polishing Cloth
    For best results, use a jewelry polishing cloth when polishing Fortune Card®. Avoid using tissue or paper towels, as they may contain fibers that can cause scratches.


  4. Seek Professional Assistance
    We understand that Fortune Card® care is important and strive to provide our customers with the best guidance. While we do not currently offer professional cleaning services, we highly recommend seeking expert assistance for your Fortune Card® cleaning and inspection needs. A qualified professional can help identify potential issues early on, preventing further harm or loss. Our team is committed to continuously improving our service offerings and we are exploring options to provide professional cleaning services in the near future.


How to store Fortune Card® properly?


  1. Store in Original Box  / Pouch / Jewelry Box
    Store your Fortune Card® in its original box, or a soft fabric or velvet pouch, or a fabric-lined jewelry box to protect it from scratches and other damage.


  2. Keep Separately from Your Other Jewelry
    When placing your Fortune Card® in storage, handle it gently and keep it separate from other jewelry to prevent rubbing and scratching.


  3. Avoid Exposure to Extreme Temperature
    To ensure your Fortune Card® stays in its best condition, it is essential to avoid exposing it to extreme temperatures, including direct sunlight and heat sources like radiators, ovens, or open flames. These can cause the card to lose its shine and develop a dull or matte appearance. Instead, store the card in a cool, dry place away from direct sunlight and humidity to prevent any damage or discoloration.

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